Ruby helps you and your family work together to prepare and organize finances.
Knowledge is power.
We really believe that staying informed means staying protected. So at Ruby, we want to provide ways for you to keep as up-to-date as possible with your financial information.
Enter Ruby Alerts.
Let’s say a large transaction is going through—maybe it’s a planned, monthly expense or maybe it’s cause for a double-check. You can set alerts to text you any time there’s a transaction over an amount that you choose. Set a check alert to monitor money leaving your account by check. And balances? You can customize alerts for low balances, high balances, or potential overdrafts. Ruby Alerts are an opt-in tool that sends a text message right to your mobile phone for any specified activity that pops up across your accounts.
The more you know, the more confident you feel. Ruby Alerts keep you in the know.
Still have questions about Ruby Alerts? These answers may help.
What’s an Alert?
A Ruby Alert is an opt-in tool that sends information about financial activity straight to your mobile phone. You can customize which alerts you’d like to receive, set thresholds for transaction amounts, and turn alerts on and off at will. You can even add more than one number to your Alerts, so as many people will get notified as you’d like.
Why would I opt to be alerted?
Peace of mind, information, and safety are the key reasons for opting in for alerts. We created Ruby Alerts to offer another layer of self-surveillance and confidence to our already comprehensive overview of your financial accounts. With Ruby Alerts, you control what you’re notified of, so you can determine the role that alerts play in your financial monitoring.
How exactly can Ruby Alerts help me?
Ruby Alerts are helpful in a variety of scenarios. Perhaps you want to monitor checks you’ve written to others—there’s an alert that will inform you when that check is over a large dollar amount. Maybe you are checking your accounts regularly but would like to be notified if unusual activity takes place. Alerts will inform you of potential problems as they arise, so you can troubleshoot in a more timely manner. You can even be alerted if there’s any chance that your account security has been compromised.
What are my Alert options?
On the “Alerts” page of your Ruby account, you’ll see two tabs: “Configure Alerts”, and “Alert History”.
“Configure Alerts” Tab
This tab shows you all alert options, and helps you see which alerts you have enabled.
There are four categories for alerts: Spending, Withdrawals, Balances, and Security. Each of these clearly laid out categories contains one or more options for you to toggle ON (green) or OFF (gray).
When you first set up your alerts, you’ll be asked to add one or more phone numbers (this is where the alerts are sent) which you can remove at any time. Your existing bank accounts must be connected to Ruby before Alerts are enabled: for example, a connected credit card is essential for Alerts to reference your credit card balances, a connected savings account is essential for Alerts to reference your savings balance, etc. Ideally, the specified dollar amounts that you set per Alert should be amounts that may cause concern, which will vary from budget to budget. That way, you’re only alerted when you need it most.
“Alert History” Tab
This tab shows you a running list of all Alert texts that have been sent. That way, if you missed an alert during your daily routine, you can come back to Alerts History and catch up on what you may have missed. The Alerts History section helps give you peace of mind that you didn’t miss any important alerts.
Alerts are another way that Ruby makes aging at home safer and easier.
We are always looking for ways to help you safely manage your resources as you age at home, and we always will be.
Let’s set up your Ruby Alerts.
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