Operations and Strategy Intern


Nashville, TN –

Ruby is looking for a positive, highly-motivated, and detail- oriented Operations and Strategy intern to join our growing team!

As a member of the Ruby team, First Horizon Bank’s new fintech brand, you will play an instrumental role as we continue to support our customers. The ideal candidate will have strong visual and written communication skills and should be able to take action quickly to meet deadlines. In addition, they will be skilled at distilling and presenting quantitative and qualitative research findings to team members. Lastly, this individual will work alongside our CEO to support our team and assist with strategic projects.


What You’ll Do:

  • Work alongside our CEO on projects spanning across each of Ruby’s functional teams
  • Conduct ad-hoc research to identify market opportunities and help us refine our product strategy
  • Assist with ongoing research and analysis of the Fintech ecosystem at large
  • Create and organize social media, blog, and email marketing content
  • Conduct research on keywords and content used to influence Ruby’s marketing efforts
  • Assist with creating key processes within Ruby’s customer experience
  • Communicate directly with Ruby’s customers
  • Assist with administrative tasks as needed
  • Collaborate with team members on additional projects


Who You Are:

  • You are currently pursuing a Bachelor’s degree with an expected graduation date in 2020 or 2021
  • Experience working on strategic and administrative projects within a startup or fast-growing company is a plus
  • You are adaptable, highly motivated, and can take action quickly
  • You are innately positive and passionate about serving others
  • You communicate effectively and understand how to convey information in a clear and concise way
  • You are detail-oriented and can take the initiative to solve problems quickly and creatively
  • You enjoy working closely with others in a team environment
  • You thrive on feedback
  • You have a strong understanding about how to create a memorable customer experience


Interested in Applying?

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